1. Acceptance of these terms
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2. Who may use Reignition
Reignition is intended for caregivers, hospital administrators, and other personnel authorized by a participating institution. Patients may use a recognition link provided in connection with their care without creating a provider account. You may use only the features and information made available to your role and institution, and you must have authority to submit any information you share. Access to hospital features is subject to the institution’s agreement with Ember Ion LLC.
3. Accounts and provisioning
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4. Acceptable use
Use Reignition only for authorized recognition, communication, and reporting purposes. Do not submit unlawful, harassing, discriminatory, misleading, or malicious content; impersonate another person; access another institution’s information; or attempt to bypass security controls. Share only information you are authorized to disclose and follow your institution’s privacy and confidentiality requirements. Reignition is not a channel for emergencies, clinical instructions, or urgent complaints; use the appropriate hospital channels instead.
5. Recognition content and moderation
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6. Intellectual property
Reignition’s software, branding, interface, and materials provided by Ember Ion LLC remain the property of Ember Ion LLC or their respective licensors. Authorized access does not transfer ownership of those materials. You retain any rights you hold in content you submit and authorize its processing and display as needed to provide the features you use, subject to applicable privacy requirements and institutional agreements. Do not copy, redistribute, or use platform materials beyond the permissions granted by the applicable agreement or law.
7. Disclaimers
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8. Limitation of liability
Any limitations of liability applicable to hospital use of Reignition are set out in the participating institution’s agreement with Ember Ion LLC. These website terms do not replace those negotiated provisions or exclude liability that cannot lawfully be excluded. Rights and remedies available under applicable law remain subject to that law. If you are unsure which agreement governs your use, contact your institution’s administrator or Ember Ion LLC for clarification.
9. Termination
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10. Governing law
For institutional use, governing law and any agreed dispute-resolution process are specified in the applicable agreement between the participating institution and Ember Ion LLC. Nothing on this page overrides mandatory rights or protections under applicable law. Questions about the agreement governing your access should be directed to your institution’s administrator or Ember Ion LLC using the contact details below.
11. Contact
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